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Operating Expense and Tax Escalation Issues

Is Your Money Flying Away?

This is the time of year when property managers everywhere are busy preparing the common area maintenance (CAM) reconciliation’s for the properties they manage.  After spending the past week calculating each tenant’s share of the increased expenses for three buildings that comprise a 400,000 square foot industrial warehouse complex, I felt that operating expenses would be an appropriate topic for this edition of the newsletter.  If you are unfamiliar with any of the terms used below, you can  click here  to access the Glossary.

Escalation Clauses - A Primer
Although there are as many variations of escalation clauses as there are leases, all are intended to adjust rents by reference to external standards such as published indexes, negotiated wage levels, or expenses related to the ownership and operation of buildings.  During the past thirty years, landlords have developed the custom of separating the base rent for the occupancy of the leased premises from escalation rent.  This technique enables the landlord to better ensure that the “net” rent received under the lease will not be reduced by the normal costs of operating and maintaining the property.  In addition, the landlord is able to quote a lower rent to attract tenants while protecting itself against inflation and fluctuation in operating expense and tax levels over the term of the lease.

Essentially, operating expense and property tax escalation clauses require the tenant to pay increases in building expenses.  Typically, this obligates the tenant to pay its share over a base amount, which can be the actual amount of operating expenses for an agreed upon “base year” or an agreed upon amount of expenses, often referred to as an “expense stop”.  The use of a base year or expense stop is generally known as the “full service” method and is contrasted with the “net” lease approach, where all operating expenses are paid by the tenants and the base rent is correspondingly lowered.

An Interesting History Lesson
In the early 80’s it became common for office buildings to quote a “market rate” expense stop.  In essence, all the landlords in the same geographical area with similar properties would incorporate the same expense stop into their quoted rental rate.  The problem was that this “market rate” stop didn’t necessarily bear any relationship to the actual operating costs of a particular building.  By this I mean that the "market rate" stop might have been $4.00 per square foot per year while a particular building's operating expenses during the preceding year were much higher, say $4.75 per square foot.  If the tenant didn't know that this was the case and given that operating expenses rarely decrease, then an unpleasant surprise was in store because the tenant had unknowingly obligated themselves to pay this addition $0.75 per square foot.

Most tenants, being generally unsophisticated at the time, didn’t often inquire about or compare one building’s operating costs with another.  After realizing that they had obligated themselves to a higher cost of occupancy than anticipated, most tenants felt misled by their landlord’s failure to fully disclose anticipated costs.  In the landlord’s defense, it probably wasn’t their responsibility to educate every prospective tenant looking at space in their building and in any case, an increase in the expense stop would have merely resulted in a corresponding increase in the quoted rental rate.  In essence, a “pay me now or pay me later” type of scenario in which the tenant’s occupancy costs would have been the same, regardless.  Unfortunately for landlords, the bad feelings that were generated resulted in a feeling of buyer beware and an entire industry began to develop around the concept of representing tenants in their negotiations with building owners.

I Owe How Much!!!!I Owe HOW MUCH!!!
Often, the invoice that a tenant receives for their pro-rata share of the building’s operating costs can come as quite a shock and have a severe, negative impact on their cash flow projections.  Even after having properly negotiated the provisions of their lease, tenants often fail to fully grasp the effect that the escalation clause will have on their cash flow.

Typically, people tend to think about the potential for increased operational costs in terms of inflation.  If inflation is benign, as it is now, the feeling is that any increase in cost just can’t be that painful.  The problem, of course, is that when their lease includes a provision for an expense stop, the landlord is presumably responsible for a significant portion of the operational expenses.  In that the expense stop caps the landlord’s liability (see "An Illustration" below), the tenant bears the burden of inflationary pressures on the entire amount of the building’s operational cost.

An Illustration
In order to put this in the proper perspective, let’s consider the following scenario.  (If you hate story problems, I really apologize but sometimes they just can’t be avoided.)  Let’s assume that you are a tenant and the “base year” expense stop in your office building lease is set at $7.00 per square foot per year.  Let’s further assume that, during the subsequent calendar year, the building’s expenses increase by only four percent over the prior year.  This results in a $0.28 per square foot increase (i.e. 7.00 x 104% = 7.28), all of which you, the tenant, get to pay.  If you occupied, say, 5,000 square feet, this would result in a $1,400 invoice from your landlord.

Now, lets look at what happens in the following year.  Again, the building only experiences a modest 4% increase in operating costs but now the base amount subject to inflationary pressures is $7.28 per square foot.  This results in a $0.57 per square foot increase (i.e. 7.28 x 104% = 7.57), all of which you, again, get to pay.  Still assuming that you occupied 5,000 square feet, your annual expenditure would now be $2,850 which means that your cost more than doubled in one year!  If this thought frightens you, think about how an increased rate of inflation or an extraordinary increase in property taxes could compound this negative effect on your cash flow.

If a tenant has not thought in these terms when projecting out their future exposure to costs, is it any wonder that they are too often shocked when the landlord's invoice arrives after year end?

A Sample Invoice
Since you might really hate story problems, perhaps showing you the actual calculation will help bring the concept into better focus.  To that end, an actual tax and operating expense reconciliation appears below.  Please note that a summary outline, by major account, of the expenses incurred during the year would also accompany the invoice.
  
PRORATA SHARE CALCULATION
$381,228.99 Operating Expenses / 116,099 sq.ft. = $ 3.283654
Dollar Stop Per Lease:   -   2.500000
--------------
Actual 1999 Variance:   $ 0.783654
Sq.Ft. Occupied:   10,605   x   $0.783654 = $ 8,310.65
Adjustment If Occupied less Than 365 Days:
       ( Escalation Start Date:   23-Apr-98 )
= -   2,550.12
--------------
1999 ESCALATION AMOUNT:   5,760.54
Less Amount Prepaid During 1999:   1,165.58
--------------
PLEASE PAY THIS AMOUNT:   $ 4,594.96
As you can see, the building/project has experienced a significant increase in expenses and in this case, property taxes were the major culprit.  As the property values for commercial buildings rebound, this type of tax increase has become a common experience all across the country. 

Even though there is a provision in this lease that allows the property manager to estimate expenses and then bill the tenant for 1/12 of their share in advance each month, there was just no way to accurately predict the increase in taxes.  This building was re-assessed mid-year and the mill levy, which is applied to the assessed value in determining the amount of tax owed, wasn’t set until the end of the tax year.

So, How Ugly Can It Get?
The landlord’s definition of operating expenses is likely to be broad, covering most costs of operating the building.  Most landlords pass through proper and customary charges, but in the hands of an overly aggressive landlord, these clauses can operate to impose obligations which the tenant would not willingly or knowingly accept.  As a result, it is important for a tenant to give a great deal of consideration to the operating expense exclusions that they request be incorporated into their lease.  In our how-to course we offer a list of over 20 operating expense exclusions that are most frequently requested by major tenants and would be reasonable for any tenant to request be incorporated into their lease. 

It is also important for a tenant to fully analyze the possible effects of a “base year” or “expense stop” before entering into the lease agreement.  Tenants will want to examine the operating history of the building, comparable properties, and other buildings owned or managed by the landlord.  A “stop” may be set low in order to enable the landlord to quote an attractively low base rent, resulting in an immediate and potentially large escalation invoice to the tenant after lease commencement.  On the other hand, because the “stop” becomes a component of the base rent and generally is not rebated if the actual building expenses are lower than the “stop”, a low “stop” can actually provide a financial benefit to the tenant.  In any case, a fully knowledgeable tenant can better avoid unpleasant surprises with respect to its future monetary obligations.

Ok, to be very straightforward, operating expense escalations are complicated and fraught with numerous "pitfalls" awaiting the unwary.  Few people, even experienced brokers, landlords and corporate real estate executives, have a complete understanding of the issues and my clients pay me extremely well for access to that knowledge.

While I hope you value these newsletters, I'm sure you understand that I can't give away everything for free.  By putting this knowledge into a special how-to course, many people are guaranteed to make their lease negotiations more successful and if you are a broker, your enhanced ability to negotiate on your clients behalf will blow the competition out of the water.  In the course, I reveal all of the "nitty gritty" on EXACTLY what you need to know in order to successfully consummate a commercial real estate lease… and exactly what I have done so successfully, time after time, for my own clients.

It's a "No-Brainer"
This course contains my real "gems" of information that give my clients an unfair advantage over the other landlords, tenants and brokers who are out there.  You simply have to read the course materials and follow my steps, and you are on your way to having the ability to competently lease commercial real estate.  I just can't give that away… I have to save that for my special clients… like you… who believe in me and want to invest in my home study course.  I want to give them an edge that they can't get anywhere else - I am sure you would do the same for your clients.  Click here  if you would like more details on the course.

Like I have always taught, model someone that is successful.  I am giving you the key here, it is your job to unlock the door and let the knowledge flow in.  In an effort to make sure you realize how powerful the information in this how-to course can be, let me share one more excerpt from the section that deals with escalation clauses.

The “Gross-up” Provision

The language contained in the typical full service office lease will provide for a “gross up” of the operating expenses to what they would be at some fixed level of occupancy.  This is an important concept in that an office building averaging less than 100% occupancy will operate at a reduced overall cost while the cost of providing service to the occupied portions of the building will not have been reduced at all.  If the escalation calculation did not provide for a gross up of expenses, the tenants would receive an undue monetary benefit by virtue of space being vacant in the building.

The “gross-up” provision artificially increases those building operating expenses which vary as a result of occupancy.  The type of operating expenses typically affected by occupancy include janitorial service & supplies, utilities and management fees (if paid on the basis of a percentage of rents collected).  Landlords and tenants spend a great deal of time negotiating an amount somewhere in the range of 90% to 100%, often with neither side having a full understanding of the issues involved.  A truly equitable result, for both the landlord and tenant, can only be achieved when the expenses are “grossed-up” based on 100% occupancy.

  1. To understand the reason for a “gross-up” clause, consider a 10,000 square foot building in which the tenant leases 5,000 square feet or fifty percent of the building and has been the only tenant during the entire year.  For the purposes of this example, let us also assume that the Lease provides for the pass-through escalation of only one expense category, janitorial, which is a variable expense based on occupancy (i.e. only occupied space is cleaned) and janitorial service costs $1.00 per occupied square foot.
    • Without a “gross-up” provision in the lease, the tenant’s proportionate share of the janitorial expense would be 50% of the actual cost of providing janitorial service to the building.  The landlord, then, would be reimbursed in the amount of $2,500 ($5,000 x .50 = $2,500) and as a result, absorb the other 50% of the actual cost out of its net rent.

    • By “grossing up” to 100% occupancy, the janitorial expense is artificially increased to $10,000 (10,000 sq.ft. x $1.00) and the tenant’s 50% share then matches the actual cost of providing service to his space - the only equitable result.  It should be note that any percentage lower than 100% does not produce an equitable result (i.e. the tenants 50% share would not equate to the actual cost of providing service to his space).

  2. Tenants will attempt to negotiate for a calculation based on 90%-95% occupancy on the premise that it is unreasonable to assume that the building will ever achieve full occupancy for any extended period.  The Landlord, should he succumb to this flawed logic, will in essence have agreed to reduce the “net” rent received by an amount equal to 5% of those expenses (i.e. janitorial, utilities and management fees) any time there is a vacancy in the building.  In a relatively full building, these expenses could easily equate to over $1.00 per square foot which would mean the Landlord was absorbing $0.05 which, when capitalized, could reduce the value of the building by over $0.50 per square foot.
Chart

Summary Thoughts
I want to mention that during development of the how-to course, every effort was made to present a balanced view of the leasing process.  Hopefully, we accomplished the same thing in this newsletter. It is our belief that win-win negotiations only occur between fully knowledgeable landlords and tenants.
Well, the space available in this month's newsletter has pretty much been exhausted.  While we have only been able to touch on a few of the key issues surrounding escalation clauses, I hope the information has proven to be entertaining, enlightening and will prove useful in your day-to-day activities. As I mentioned earlier, our  how-to course  is where I reveal all of the "nitty gritty" on EXACTLY what you need to know in order to successfully lease commercial real estate.
Steve Wennerstrom
Steven M. Wennerstrom



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